Privacy Policy

Privacy Policy

Privacy Policy

Information We Collect

When you contact us for a design consultation, a quote, or a project, we collect the details you share with us. This includes your name, phone number, email address, and the address or location of the property you want us to work on.

We also collect information about your project, such as room sizes, your design preferences, budget range, and any photos or floor plans you send us. If you visit our website, we may automatically collect basic technical data like your IP address, browser type, and the pages you view.

We collect payment and billing details only when you engage us for a project and only to the extent needed to process invoices and receipts.

How We Use Information

We use your information to respond to your enquiries, schedule site visits, prepare design concepts and quotations, and deliver the interior design work you hire us for. We also use it to send you project updates, invoices, and service reminders.

With your consent, we may send you occasional updates about our services, seasonal offers, or new design ideas. You can opt out of these messages at any time by calling us or replying to any message we send.

We use website usage data to understand how people find and use our site so we can improve it.

Cookies and Tracking

Our website uses cookies and similar technologies to keep the site working smoothly and to remember your preferences. Cookies are small files stored on your device that help us recognise you on return visits.

You can control or delete cookies through your browser settings. If you disable cookies, some parts of our website may not work as intended, but you can still contact us by phone or email.

Analytics and Third-Party Tools

We use trusted third-party tools, such as website analytics services, to measure traffic and understand which pages are most useful. These tools may collect anonymous data about your device and browsing behaviour.

We may also use communication tools like WhatsApp, email, or SMS to stay in touch about your project. These platforms have their own privacy policies, and we encourage you to review them.

We do not sell your personal information to anyone.

Data Sharing and Disclosure

We share your information only with our own team members, contractors, and suppliers who need it to complete your interior design project. For example, a carpenter or painter may need your address and project details to deliver materials and finish the work.

We may share information with service providers who help us run our business, such as accountants or IT support, but only under strict confidentiality obligations.

We may disclose your information if required by law, court order, or a government authority in India. We will never share your details for unrelated marketing purposes without your permission.

Data Retention

We keep your personal information for as long as we need it to provide our services and to meet our legal and accounting obligations. Project records, invoices, and warranty details are typically kept for the period required under Indian law.

When your information is no longer needed, we securely delete or anonymise it.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. These steps include keeping our devices password-protected, limiting access to your data to team members who need it, and using secure methods to store and transmit information.

No method of transmission over the internet or electronic storage is completely secure, but we work hard to safeguard what you share with us.

User Rights

You have the right to ask us what personal information we hold about you, to correct any mistakes, or to request that we delete it. You can also ask us to stop using your information for marketing purposes.

To exercise any of these rights, contact us using the details at the bottom of this page. We will respond within a reasonable time and in line with applicable Indian law.

Children's Privacy

Our services are meant for adults who are planning an interior design project. We do not knowingly collect personal information from children under 18. If you believe a child has shared information with us, please contact us and we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or the law. When we make changes, we will post the updated version on our website and update the effective date at the top.

We encourage you to review this page occasionally so you stay informed about how we protect your information.

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